When concluding a distance selling transaction, consumers generally have a statutory right of withdrawal.

The Client the right to withdraw from this contract within fourteen days without giving any reason.

In order to exercise your right of withdrawal, you must inform [Paola Zuazua, Am Lochholz 28a, 80999 Munich, paola@paolazuazua.com, of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post, fax or e-mail). You may use the enclosed model withdrawal form for this purpose, which is, however, not mandatory.

The withdrawal period is fourteen days from the day of the conclusion of the contract.

In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

The Client accept to pay the corresponding amount of the services already provided up to the time of notification of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.

No given services provided but paid will be refunded minus a processing fee of 15%. Shipping fees are not refundable.

Due to the fees we incur after the order of a test is placed, we are unable to offer refunds, returns or exchanges on test orders of any kind.

The Supplier shall provide information on the model withdrawal form in accordance with the statutory provisions as follows:

Model withdrawal form:

- To Paola Zuazua, Am Lochholz 28a, 80999 Munich:

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) for the purchase of the following goods (*)/ the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of consumer(s) (only in case of paper communication)

- Date(s)

(*) Delete where inapplicable.

Additionaly, the Client acknowledge that the purchase or products or services through affiliated links and any transactions conducted via these links are governed by the individual terms, refund policies, and cancellation procedures established by the respective vendors or merchants. It's crucial to understand that the procedures for refunds, cancellations, and terms of purchases made through affiliate links are directly managed by third-party vendors or merchants and may not align with the policies articulated in this withdrawal policy.